Casino VIP Club
The Xeneri VIP Club is designed for guests who approach the casino floor with intention - people who appreciate recognition, access, and the feeling that an evening has been genuinely composed around them. Whether you are a regular Ottawa visitor or arriving for a single landmark occasion, membership tiers open doors that the general casino floor simply cannot. Our VIP hosts are present every evening, not as a formality, but because they genuinely change the quality of your time here.
Dedicated VIP Gaming Lounge
A private salon within the casino floor seats up to thirty members and operates with its own dedicated dealers, lower ambient noise, and a quieter pace that rewards focus and conversation equally.
Priority Table Reservations
VIP members reserve specific blackjack or baccarat tables up to 72 hours in advance, eliminating the uncertainty of peak weekend evenings.
Accelerated Points Accumulation
Every dollar wagered on any game earns points at a rate 40% higher than the standard programme, converting naturally into dining credits, suite upgrades, and parking.
Complimentary Valet Parking
VIP Club members receive unlimited complimentary valet service on every visit, with vehicles retrieved within four minutes of request - tested and guaranteed.
Exclusive Member Events
Quarterly invitation-only evenings feature guest entertainers, chef-designed tasting menus at Limestone & Thyme, and early access to seasonal promotions - each event limited to 60 members.
Platinum Concierge Line
A direct phone number answered by a senior host within two rings connects Platinum-tier members to room upgrades, Limestone & Thyme reservations, and Ottawa itinerary planning at any hour.